Refund policy

Pecan Print House — Return and Refund Policy

Every calendar we make is printed to order specifically for you. Because each order is made fresh when you place it, we do not accept returns or exchanges on correctly printed orders.

If something arrived damaged or wrong, we make it right.

Please visit pecanprinthouse.com/pages/support within 30 days of delivery. Tell us what happened, send a photo, and we will send a replacement or issue a full refund — whichever you prefer. You do not need to return the damaged item.

Cancellations

If you need to cancel your order, please contact us within 24 hours of purchase at pecanprinthouse@gmail.com. Once an order has been sent to print we are unable to cancel it.

Refund timing

Approved refunds are returned to your original payment method within 5 to 10 business days depending on your bank or card issuer.

Questions